{"id":19308,"date":"2021-06-10T14:44:03","date_gmt":"2021-06-10T12:44:03","guid":{"rendered":"https:\/\/uixi.eu\/klantenservice\/"},"modified":"2024-04-08T15:13:08","modified_gmt":"2024-04-08T13:13:08","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/liberpee.com\/en\/customer-service\/","title":{"rendered":"Customer service"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"19308\" class=\"elementor elementor-19308 elementor-433\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-794812b elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"794812b\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e961bc0\" data-id=\"e961bc0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e5893ee elementor-widget elementor-widget-heading\" data-id=\"e5893ee\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Liberpee is your savior in times of need<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e94910 elementor-widget elementor-widget-heading\" data-id=\"8e94910\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Customer service<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f5c74bc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f5c74bc\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-10a828a\" data-id=\"10a828a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-0e56e9d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0e56e9d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-e6288ff\" data-id=\"e6288ff\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-d039727\" data-id=\"d039727\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-22a8462 elementor-widget elementor-widget-heading\" data-id=\"22a8462\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Payment<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4062036 elementor-widget elementor-widget-text-editor\" data-id=\"4062036\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You can always pay securely at Liberpee using, among others, iDEAL, PayPal, SOFORT banking, EPS, Giropay, and Bancontant.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0afa54d elementor-widget elementor-widget-image\" data-id=\"0afa54d\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"881\" height=\"132\" src=\"https:\/\/liberpee.com\/wp-content\/uploads\/2024\/04\/UIXI-payment@1.5x.png\" class=\"attachment-large size-large wp-image-56910\" alt=\"\" srcset=\"https:\/\/liberpee.com\/wp-content\/uploads\/2024\/04\/UIXI-payment@1.5x.png 881w, https:\/\/liberpee.com\/wp-content\/uploads\/2024\/04\/UIXI-payment@1.5x-300x45.png 300w, https:\/\/liberpee.com\/wp-content\/uploads\/2024\/04\/UIXI-payment@1.5x-768x115.png 768w\" sizes=\"(max-width: 881px) 100vw, 881px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-50d8283\" data-id=\"50d8283\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-057fd6b elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"057fd6b\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-cba5653 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cba5653\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-49c8790\" data-id=\"49c8790\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-1dad4b3\" data-id=\"1dad4b3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-90ca8b8 elementor-widget elementor-widget-heading\" data-id=\"90ca8b8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Shipping<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d282dab elementor-widget elementor-widget-text-editor\" data-id=\"d282dab\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We do our best to deliver your order as quickly as possible. The delivery time is usually two to five business days. The shipping costs within the Netherlands are \u20ac3.95. The shipping costs to Belgium are \u20ac5.00. The shipping costs to other countries may be higher. We use the services of DPD for shipping.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-b2e9ade\" data-id=\"b2e9ade\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-437b224 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"437b224\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-d12c744 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d12c744\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-5622718\" data-id=\"5622718\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-0277f30\" data-id=\"0277f30\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-da0f271 elementor-widget elementor-widget-heading\" data-id=\"da0f271\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Exchanges &amp; Returns\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-465c613 elementor-widget elementor-widget-text-editor\" data-id=\"465c613\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Due to hygienic reasons, we cannot accept returns for Liberpee products. However, if there is any issue with the Liberpee you received for any reason, please feel free to contact us at\u00a0<a href=\"mailto:info@liberpee.com\" target=\"_new\" rel=\"noopener\">info@liberpee.com<\/a>\u00a0or 0413-256968. We will do our best to resolve the problem. If you still wish to exercise your consumer right of withdrawal, please send us an email, and we will always find a solution together.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-d40dd49\" data-id=\"d40dd49\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-76bb6fc elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"76bb6fc\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-5fdc4ff elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5fdc4ff\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-3e076e2\" data-id=\"3e076e2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-75cb4e2\" data-id=\"75cb4e2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-364a16f elementor-widget elementor-widget-heading\" data-id=\"364a16f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Warranty &amp; Complaints\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f32b05 elementor-widget elementor-widget-text-editor\" data-id=\"6f32b05\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Warranty<\/strong><\/p><p>We understand the importance of delivering your order in top condition. However, occasionally, a shipment may get damaged during transport, or something else might happen that qualifies for warranty coverage. According to the law, you must notify us of any damage within two months of discovery. If the issue falls within the warranty, we will promptly send you a replacement Liberpee free of charge.<\/p><p><strong>Complaints<\/strong><\/p><p>If something doesn\u2019t go as planned, or if you have any complaints about Liberpee, our products, or our service, we would like to hear from you as soon as possible. Please send your complaint to\u00a0<a href=\"mailto:info@liberpee.com\" target=\"_new\" rel=\"noopener\">info@liberpee.com<\/a>, and we will make sure you receive a response from us as quickly as possible (and no later than 14 days).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-c2a0073\" data-id=\"c2a0073\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Liberpee is your savior in times of need Customer service Payment You can always pay securely at Liberpee using, among others, iDEAL, PayPal, SOFORT banking, EPS, Giropay, and Bancontant. Shipping We do our best to deliver your order as quickly as possible. The delivery time is usually two to five business days. The shipping costs [&hellip;]<\/p>\n","protected":false},"author":8153,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-boxed.php","meta":{"footnotes":""},"class_list":["post-19308","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/liberpee.com\/en\/wp-json\/wp\/v2\/pages\/19308","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/liberpee.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/liberpee.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/liberpee.com\/en\/wp-json\/wp\/v2\/users\/8153"}],"replies":[{"embeddable":true,"href":"https:\/\/liberpee.com\/en\/wp-json\/wp\/v2\/comments?post=19308"}],"version-history":[{"count":31,"href":"https:\/\/liberpee.com\/en\/wp-json\/wp\/v2\/pages\/19308\/revisions"}],"predecessor-version":[{"id":56917,"href":"https:\/\/liberpee.com\/en\/wp-json\/wp\/v2\/pages\/19308\/revisions\/56917"}],"wp:attachment":[{"href":"https:\/\/liberpee.com\/en\/wp-json\/wp\/v2\/media?parent=19308"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}